FAQ

 Smartbazaar FAQ for Buyers

General Questions

 1. What is Smartbazaar?

Smartbazaar is an all-in-one digital platform that offers an online shopping marketplace, a B2B portal, services, job listings, and events. It's designed to meet the diverse needs of businesses and consumers alike.

2. How do I create an account on Smartbazaar?

Creating an account is easy! Click on the "Sign Up" button on the top right corner of the homepage, fill in your details, and follow the prompts to complete your registration.

Shopping

 3. How do I make a purchase?

Browse through our wide range of products and services. Once you find what you need, click on "Buy Now," add the item to your cart, and proceed to checkout to complete your purchase. Alternatively, you can contact sellers directly and make purchases.

4. Can I track my order?

Yes, you can track your order status by logging into your account and going to the "My Orders" section.

5. What payment methods are accepted?

We accept Fonepay and Cash on Delivery (COD)

6. What is the return policy?

Our return policy varies by vendor. Please check the return policy provided on the product page or contact the seller directly for specific information.

B2B Portal

 7. How can I use the B2B portal?

Whether you are a retailer, wholeseller, distributor, supplier, importer or manufacturer, the B2B portal allows your business to connect, collaborate, and make bulk purchases sales. To access the B2B portal, navigate to the "B2B Hub" section in menu.

8. Are there special discounts for bulk purchases?

Yes, many vendors offer discounts for bulk purchases. You can negotiate terms directly with the vendors through the B2B portal.

Services

 9. What types of services are available?

Smartbazaar offers a wide range of services including professional services, home services, and personal care. You can browse and book these services through our platform.

10. How do I book a service?

To book a service, simply browse the available services, select the one you need, and confirm your booking.

Jobs Portal

 11. How do I search for jobs?

You can search for job listings by navigating to the "Jobs" section. Use the filters to refine your search based on location, industry, and job type.

12. How do I apply for a job?

Once you find a job that interests you, click on the listing to view the details. Follow the instructions provided to submit your application.

Events

 13. How can I find events?

Visit the "Events" section on Smartbazaar to browse upcoming events. You can filter events by date, category, and location.

14. How do I register for an event?

Click on the event you are interested in, and follow the registration instructions provided on the event page.

Advertising & Promotions

 15. What is Exchange Adboost?

Exchange Adboost allows you to advertise without paying cash. You can offer your products, services, or deals instead of cash to advertise on Smartbazaar.

16. What is Smart Standee?

Smart Standee is a scannable table QR standee placed at your cash counter that allows your customers to:

- Scan & browse your ‘Smartbazaar Virtual Store’.

- Instantly purchase your products/services with delivery options.

- ‘Subscribe’ to your virtual store, share it on Facebook & win instant eScratch & Win prizes.

- Be updated with your deals, offers, new launches, & campaigns in their app feed.

Customer Support

 17. How can I contact customer support?

You can contact our customer support team via email at [info@smartbazaar.com](mailto:support@smartbazaar.com) or call us at 01-4544522.

18. Are there any delivery charges?

Delivery charges may vary based on the seller and the location of delivery. Please check the delivery details on the product page before making a purchase.